Oracle adds multifactor authentication, single sign-on

Starting Friday, Dec. 6, in addition to using their EAD credential to sign in to Oracle, district staff will be prompted to provide a secondary security code. This secondary identification code is not unlike those used by banks and other sites to increase cybersecurity.

“We wanted to increase security, and provide users a single log-in experience,” said Marlon Shears, deputy chief of Information Technology for Dallas ISD.

Oracle is used not only by district departments and schools to prepare payroll, purchase goods and services from approved vendors, and conduct other district business. It is also used by employees to access iExpense for mileage and travel expense submission, to check PTO balances, download statements of earnings and perform other activities.

Multifactor authentication is a two-step verification process that usually uses a username and password and an additional way to identify the user, such as a code sent via text message or email or provided through an app.

Starting Dec. 6, employees who access Oracle will be prompted to set up the multifactor verification for their account. Only one is necessary for verification, but IT recommends employees set up more than one:

  • Register a device such as a cellphone to receive a passcode via text message
  • Provide easily remembered answers to three questions
  • Download an app to a mobile device to get a passcode

“The simplest would be a text message, but if you are good with remembering questions, that is another option,” Shears said.

This process of providing a second verification will have to be repeated every 90 days, but will not be necessary every time Oracle is accessed within that window using a device connected to the district’s network that has already been registered. The multifactor verification will have to be done every time Oracle is accessed from a device outside the district’s network even if it has been registered.

Instructions and manuals to help employees with the process of accessing Oracle will be available in the next few weeks.

More heritage languages added to credit for examination

Dallas ISD has added several languages to the list for which students are able to receive required Language Other Than English graduation credits, LOTE 4 Endorsements and “Seals of Biliteracy.”

The Dallas ISD Board of Trustees recently approved new assessments for credit by examination for World Languages. Until now, only students who were fluent in Spanish had been able to take advantage of the opportunity to receive credit by taking the assessment. The additional languages are:

  • French
  • German
  • Hebrew
  • Japanese
  • Portuguese
  • Sudanese
  • Swahili

Until now, only 222 students have taken advantage of this new exam, but hundreds more are expected to take advantage of the opportunity to earn these credits for graduation by the end of the school year. For more information about this new opportunity, contact Amy Anderton, director of World Languages, at


It’s time to update W2 delivery preferences

Dallas ISD is already preparing for tax season in 2020 and wants staff to update their preferences for receiving their W2 Forms. Preferences can be recorded in Oracle. The recommendation is to choose to get the form online, which is faster and more secure.

The guidelines to update your delivery for the form can be found on the Payroll Services website under Resources.

If you are already set up for online delivery, there is no need to do anything. You will be notified via email as soon as the forms are ready for access.

If you need help in updating your Oracle preferences, please send an email to  and make sure you include the request in the subject box. Also include your contact information so you can receive the assistance you need.

District implements rate increases for substitute teachers

To stay competitive in the market and provide the support needed for students and campuses, Dallas ISD has increased the per diem rates for substitute teachers.

The substitute compensation increases will not require the allocation of additional district funds and will be covered primarily by using the cost savings of the decreased fill rate for the first part of the 2019-2020 school year in the existing substitute budget allocations. The plan also creates a new per diem rate for special education specialized unit substitute teachers and a special per diem for retired Dallas ISD teachers. An active teacher certification is required to qualify for the retired Dallas ISD teacher rate.


The new rates are below and will be implemented starting Jan. 3, 2020.


Current Dallas ISD Substitute Compensation Rates


Dallas ISD Rate Adjustments Starting Jan. 3, 2020
Teacher Assistant $58 $78
Teacher Non-Degreed $75 $85
Teacher Degreed $85 $100
Teacher Certified $95 $110
Retired Dallas ISD Teacher* N/A $120
Special Education Units** N/A $115
Continuous Day Assignment 11-30 days*** $100 $115
Continuous Day Assignment 31+ days*** $110 $120

*An active teacher certification is required to qualify for the retired Dallas ISD teacher rate.
**Must be serving in a Job Code 6062 Special Education Teacher FTE to qualify.
***Must have an active teacher certification with SBCE to qualify for this rate.


Changes to travel and mileage reimbursement

Starting Saturday, Nov. 16, employees will see some changes in the iExpense portal when entering travel or mileage reimbursements.

The iExpense portal will be a single template consolidating grants reimbursements, non-grants reimbursements, and mileage into one template called “Employee Reimbursement.” The processing remains the same, but there is an additional bonus to the new template: City to City travel distances are now built in.

For additional support, you can access a link at the top of new expense reports containing all iExpense resources and information.

Staff should also note that a new travel policy was adopted by the district on Oct. 25, which could affect advances and reimbursements. All employees are encouraged to review DEE Reg before traveling or making purchases on behalf of the district.


Se habla español: District launches new Spanish line

Dallas ISD is launching a dedicated phone number that Spanish-speaking parents, staff and community members can call to reach a representative fluent in Spanish who will be able to connect them with the information and resources they seek.

The dedicated Spanish line can be reached by dialing (972) 925-3702, which will be available during Dallas ISD’s regular working hours.

“We embrace the diversity of our district, and this will be another step towards ensuring we are all in on creating a welcoming environment for our families and community,” said Vincent Reyes, assistant superintendent in charge of parent advocacy and support for the district. “There is much more work to do, but this is a start.”

Having a dedicated Spanish line, he added, is just one example to stakeholders that Dallas ISD is committed to providing focused, fast, flexible, and friendly customer service.


Dallas ISD inaugura una línea telefónica a través de la cual los padres, personal del distrito y miembros de la comunidad podrán hablar con un representante del distrito que domina el español y los conectará con la información y recursos que buscan.

El número de la línea en español, que estará disponible durante las horas hábiles del distrito, es el (972) 925-3702.

“Celebramos la diversidad de nuestro distrito, y este es un paso más hacia asegurar que todos estamos comprometidos a crear un ambiente que da la bienvenida a nuestras familias y nuestra comunidad”, dijo Vincent Reyes, superintendente asistente a cargo de apoyo a los padres en el distrito. “Todavía tenemos mucho trabajo por hacer, pero este es un comienzo”.

El tener una  línea dedicada a los hispanoparlantes, añadió, es solo un ejemplo para todos los que son parte del distrito de que Dallas ISD está comprometido a proporcionar un servicio al cliente enfocado, rápido, flexible y amistoso.

Teachers’ contributions are recognized at special ceremony

The district’s 230 campus teachers of the year were recognized recently with a gold medal and a special ceremony for their efforts on behalf of their students.

The 2019-2020 Campus Teacher of the Year for each campus was chosen by the staff at that campus. Unlike in past years, the 2019-2020 campus winners would have been ineligible if they had received the recognition in any of the past three years.

The campus teachers of the year who were recognized at the ceremony at the Frontiers of Flight Museum are now eligible to apply for the Dallas ISD 2019-2020 Teacher of the Year award. One elementary educator and one secondary teacher will earn the districtwide distinction.

Dallas ISD Superintendent Michael Hinojosa congratulated the winners. He spoke about witnessing the resilience of educators while visiting the schools impacted by the Oct. 20 tornadoes.

“I saw a tremendous attitude and a can-do spirit that we can overcome this. We do a great job for these students, and that’s why I am so proud of you,” Hinojosa said. “We’re honored to be here with you.”

During the ceremony, Central Market donated $50,000 to Dallas ISD to assist with disaster relief. The principals from the most affected campuses, Sandi Massey from Thomas Jefferson High School, Naomi Salas from Edward H. Cary Middle School and Phillip Potter from Walnut Hill Elementary School, received the check on the stage.

“It feels incredible just to see how Dallas residents have come on board to support all of the schools that have been damaged,” Massey said. “We understand that our community has been damaged as well. And the whole community, damaged or not, has come together and supported each other throughout this process.”

Benefits call center shares hours for Thanksgiving break

While the district may be closed for Thanksgiving, a number of resources will be available for employees who need assistance with their benefits.

Dallas ISD schools and administrative offices will be closed the week of Thanksgiving, Nov. 25-29.  Staff who have questions about benefits or experience issues can contact the call center from 7:30 to 5 p.m. Monday, Nov. 25 through Wednesday, Nov. 27. The call center will be closed Nov. 28 and 29.

For those non-emergency health concerns such as cold and flu, TRS Aetna ActiveCare participants can utilize Teladoc at a reduced cost. Call 1-855-Teladoc (835-2362) or visit

For questions regarding an FSA, benefits holders can contact Connect Your Care at (727) 300-0782 or email Connect Your Care is available 24 hours a day, 365 days a year.

The benefits call center can be reached at (972) 925-4000 or by email at For questions regarding leaves of absence, email During the periods in which the district is closed, the email boxes will be monitored periodically to ensure any critical issues are resolved in a timely manner.

Be a friend through United Way

This year’s United Way employee giving campaign has provided Assistant Superintendent Usamah Rodgers with a chance to do two things she enjoys: Give back to her community and be competitive.

Growing up in her native Kansas City, Rodgers used to spend her summers at the Boys and Girls Club, an organization that provided a safe place for children and offered a variety of activities.

“I was safe, and I became a really good air hockey player,” Rodgers recalls. “I give because I attended the program, and it made a difference. This is a great opportunity to give back as an adult.”

The campaign also lets Rodgers, who is in charge of Postsecondary Partnerships and Programs, flex her competitive muscles. During the campaign’s leadership breakfast earlier this month, she issued a friendly challenge to the Office of Transformation and Innovation to see who would raise the most money for United Way. So far, her department is winning—as of Nov. 13, OTI was behind by about $200.

“We are at $1,400 and 94 percent participation right now,” Rodgers said proudly.

For Rodgers and many other Dallas ISD employees who have already contributed more than $50,000 toward the district’s $190,000 annual goal, giving back to the community through United Way is important.

“We are blessed to have a way to help invest in the community we serve,” she said. “We can make a difference that will benefit the kids we see every day.”

Employee contributions to United Way benefit Dallas families—students and employees—through a wide variety of community programs and nonprofits. This year’s employee giving campaign runs through Dec. 13.

In addition to investing in the community, staff who donate at least $5 per Friday can wear jeans on Fridays until the end of the campaign; an additional $25 means jeans every day the week of Dec. 9-13 when appropriate for work activities.

There are several ways to contribute to United Way: Oracle, credit card and cash or check. For more information and to see the giving dashboard, visit

Yummy discounts

Dickey’s offers Dallas ISD employees a 10% discount on catering. Dallas ISD staff can call Dickey’s catering experts at 1-866-BARBECUE (227-2328) and the staff be more than happy to help and provide a quote.

On Wednesday’s Dickey’s offers a $3 Pulled Pork Classic Sandwich at the following locations:

  • Dickey’s Barbecue Pit on 4610 N. Central Expressway
  • Dickey’s Barbecue Pit on 2525 Wycliff Avenue