It’s late at night and you feel like you are coming down with the flu. You need a doctor. Fortunately, if you are a Dallas ISD TRS Aetna ActiveCare participant, you have access to board-certified doctors 24/7, 365 days a year.
Using a phone, tablet or computer, you can access one of the more than 3,000 licensed healthcare professionals nationwide. Teladoc allows TRS Aetna ActiveCare participants to contact these physicians for non-emergency health concerns such as cold and flu at a reduced cost:
- ActiveCare 1-HD, plan: $30 copay and you do not have to meet your deductible first
- ActiveCare Select (ACO) plan: $0 copay
- ActiveCare 2 (PPO) plan: $0 copay
A dependent age 18 or older who is not covered under your plan can use Teladoc for medical concerns at only $45 per visit.
Teladoc can treat:
- Cold and flu symptoms
- Allergies
- Bronchitis
- Ear infections
- Respiratory infections and sinus problems
- Skin problems
Mental health visits through Teladoc are now available to covered members. Note that mental health visits are offered at a different rate than general medicine visits depending on the provider seen. For more information on how to access Teladoc and set up an account, call Teladoc at 1-855-Teladoc (835-2362) or click here.