You are not alone during summer break

The district will be closed June 29-July 3; however, benefit support is always available, even during summer break. Whether you have questions about your benefits, need health support, or just someone to talk to, we have you covered. Assistance is just a phone call away.

Call center

Call the Dallas ISD Benefits Call Center at 972-925-4000 and select the appropriate option:
• Option 1 – Benefits Administration
• Option 2 – Leaves Administration
• Option 3 – Employee Assistance Program (EAP)

Non-emergency health support

If you’re a TRS ActiveCare participant, you can access medical support anytime through Teladoc. Visit the Teladoc website or use the mobile app for access. Note: You must register your Teladoc account before using the service. You only need the following information to register:
• Name
• Date of birth
• BCBS Member ID

Emotional support

If you are feeling overwhelmed or facing challenges, the Employee Assistance Program is available 24/7 to provide you with confidential support.

Call 972-925-4000 and choose Option 3 or, using your district username and password, access support through:
• Website: Telus Health
• App: Telus Health One