Summer break benefits hours

Dallas ISD schools and administrative offices will be closed Monday, July 3, through Friday, July 7, for summer break. However, team members can still get assistance with benefits.

The benefits call center will be open Monday, July 3, from 7:30 a.m.-7 p.m. It will close on July 4, and will resume regular business hours for the remainder of the week.

For those non-emergency health concerns such as cold and flu, TRS ActiveCare participants can utilize Teladoc at a reduced cost. Call 1-855-Teladoc (835-2362) or visit their main page.

If you have questions regarding your HSA/ FSA, contact Optum at 877-528-9876 or visit Optum is available 24 hours a day, 365 days a year.

You may reach the benefits call center at 972-925-4000 or email For questions regarding leaves of absence, email During the periods in which the district is closed, the email boxes will be monitored periodically to ensure any critical issues are resolved in a timely manner.

Keep an eye out for Annual Enrollment 2023-2024, which will run from July 10–Aug. 17, 2023.

Please visit for more information.

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