For thousands of students, the school day begins on the bus. Each day, yellow buses fill the streets, doors opening and stop signs pausing traffic.
Bus drivers play a vital role in the Dallas ISD community, often serving as the first and last point of contact for students each day. From pickup to drop-off, they help ensure students arrive safely while building meaningful connections along the way.
Each driver is part of a highly coordinated transportation system that supports student success and invests in their future.
In recognition of Bus Driver Appreciation Day on April 28, Dallas ISD celebrates the dedication of its drivers and the care they show to the students they serve. But bus drivers don’t do it alone. Behind the scenes, across four locations, the Transportation Services Department works to ensure drivers have the tools and support needed for a successful route.
CDL bus driver Arrick Boyd operates the elementary, midday and high school routes. She is stationed at the Kleberg Service Center. Each day, Boyd transports students across multiple campuses, ensuring they arrive safely while building trust with families.
Boyd has served as a Dallas ISD special services bus driver for six years and prioritizes creating a sense of safety for students.
“As a bus driver, it is important to be positive, consistent, reliable, and timely,” she said. “You never know what you will encounter, whether it’s inclement weather or traffic. But when you are consistent and on time each day, it builds trust and gives students comfort.”
Dallas ISD operates 800 buses that travel more than 11.4 million miles each year serving an average of 20,000 students daily.
This extensive system is supported by a vast team across the Student Transportation Services Department.
Angela Brown is a transportation dispatcher. Each morning, she sets the tone for a successful day on the road, ensuring drivers feel supported before they begin their routes. Stationed at the Cockrell Service Center, she helps ensure every route is covered and runs on time.
“At the start of the day, I try to greet all our bus drivers,” Brown said. “I say good morning and welcome them with a smile and positive energy. We work as a team—whether it’s in person, on the radio, or on the phone. I respect and deeply appreciate our drivers.”
Also essential to Student Transportation Services are Mardale Brooks and Maria Morgan, both stationed at the main transportation building.
Brooks, a transportation coordinator, supports the call center and manages inquiries from parents, school administrators and the public about student bus statuses. He also coordinates ridership data across four service centers, managing hundreds of bus stops, and working with the routing team to adjust routes based on those needs.
Morgan is the routing manager for Student Transition Services and brings more than 20 years of experience in student transportation.
Morgan’s team manages both general and special education routing, ensuring bus routes are efficient and safe. Working behind the scenes, they use scheduling software and collaborate closely with drivers, incorporating their feedback to continuously improve routes.
Bus drivers are our eyes out there on the road,” Morgan said. “They are on the front line with our parents and students, so we work to make routing efficient and safe, allowing drivers to navigate routes to pick up students on the correct side of the street.”
As Dallas ISD celebrates Bus Driver Appreciation Day, it is important to recognize that drivers’ success is supported by a dedicated team.
“Drivers are deeply valued in our department,” Morgan said. “Their work is essential to the daily function of Dallas ISD. Without them transporting students, much of our work would have no meaning. They maintain the integrity of our routes and the safety of our students. School bus drivers are an asset not only to our department, but to this entire organization.”

“A lot of them go through more than the males do on a regular basis just being women, and all the difficulties that come with that,” he explained. “Because of that, when they get to the weight room, they’re able to push past those mental blocks a lot more.”
For Bhasin, the fairy tale celebration wasn’t just about costumes and photos. It was a deliberate effort to make reading feel magical, not just academic. The event wrapped up a first-grade fairy tale unit that Bhasin helped bring to life, literally, in collaboration with the teachers.
“I enjoy going there and seeing the benefit of our efforts,” Bhasin said.
Initially, the idea was simply to reuse plastic as an art material, but research took the project much deeper. Renteria began looking into traditional Mayan weaving practices and discovered how some communities have adapted their textile traditions to incorporate plastic, both as a commentary on waste and as a way to tell new stories.
“What was really difficult was me trying to figure out, ‘Okay, how are we going to let people understand that this maybe could be a seaweed, or maybe this could be the coral reefs?”’ Renteria said. “We had to weave on top of all that, and that was something that I’ve never done before, so this project has pushed me also as an artist and teacher.”
Guzman’s connection to Dallas ISD is deeply personal. Her story is part of a three-generation legacy. It began with her mother, who started as an attendance clerk at W.E. Greiner Exploratory Arts Academy—the same middle school Guzman attended—and later became a data controller serving schools across the district.