New printers are coming

To better serve team members and streamline operations, Dallas ISD will be transitioning from the current Xerox copiers to state-of-the-art Ricoh copiers provided by Knight Enterprises.This change is designed to deliver improved reliability, efficiency, and support tailored to the district’s needs.

Users will continue to access the printers through the same PaperCut software for all printing and the same badge cards to swipe at the printers for authorized printing. No changes will be needed on the users’ end.

What to expect:

• Installation timeline—Beginning in May and continuing through the summer
• On-site support: Dedicated Knight technicians will be available throughout the process to address any questions or issues.
• Comprehensive training options: When each new device is installed, Graphics will provide on-site training sessions and useful handouts. Additionally, team members can choose virtual training or access Knight’s user-friendly online video tutorials at your own pace and convenience.
• Effortless swap: Upon installation of the new Ricoh copier, the existing Xerox machine will be removed immediately, ensuring a smooth handoff with little inconvenience.

If you have any questions or concerns, reach out to Copierinfo@dallasisd.org or Bgarza@knightenterprise.us.