You are not alone during Thanksgiving break
Even while schools are out for Thanksgiving break, help is always available. Whether you have questions about your benefits, need health support, or just someone to talk to, we have you covered.
Nov. 24-28, the district will be closed, but your benefits are still available. Even when offices are closed, assistance is just a phone call away.
Benefits Call Center
Call 972-925-4000 and select the appropriate option:
• Option 1 – Benefits Administration
• Option 2 – Leaves Administration
• Option 3 – Employee Assistance Program (EAP)
The Benefits Call Center will be closed on Thursday, Nov. 27.
Stay in the know with our easy access app:
You can download the MyDallasISD Benefits app from the options below:
- iOS: Download on the App Store
- Android: Download on Google Play
- Direct Link to App Stores: Click here
Non-Emergency Health Support
If you are a TRS ActiveCare participant, you can access medical support anytime through Teladoc.
Important: You must set up your Teladoc account before using the service. To register, you will need:
- Your name
- Date of birth
- BCBS Member ID
Visit the Teladoc website or use the mobile app for access.
Need emotional support?
If you are feeling overwhelmed or facing challenges, the Employee Assistance Program is available 24/7 to provide confidential support.
Call 972-925-4000, Option 3 or access support through:
- Website: Telus Health
- App: Telus Health One
To log in, you will need your district email, username, and password.
