You are not alone
While the district may be closed for spring break March 13-17, staff can still get assistance with benefits. The benefits call center will be open regular hours during that week to provide assistance.
For those non-emergency health concerns such as cold and flu, TRS ActiveCare participants can utilize Teladoc at a reduced cost. Call 1-855-Teladoc (835-2362) or visit their main page.
If you have questions regarding your HSA/ FSA, you can contact Optum at 877-528-9876 or visit www.optum.com. Optum is available 24 hours a day, 365 days a year.
You may reach the benefits call center at 972-925-4000 or email benefits@dallasisd.org. For questions regarding leaves of absence, email benefitsleaves@dallasisd.org. During the periods in which the district is closed, the email boxes will be monitored periodically to ensure any critical issues are resolved in a timely manner.