Get help when you need it most

Health and well-being can be complicated and sometimes difficult to maintain, especially when it comes to mental health concerns and personal crises. If you are struggling or know someone who is, remember that you are not alone. Help is available in the district and in the community. 

District resources

Dallas ISD team members can take advantage of the Employee Assistance Program by LifeWorks. This confidential, secure platform has free specialist counselors on call 24/7, as well as personalized wellbeing tips, podcasts, videos, exercises, assessments and more. 

Contact LifeWorks by calling 972-925-4000 or visiting and clicking on Benefits Resources to access online EAP information. LifeWorks also has an app that offers specialized self-help resources developed by experts. Once downloaded, the app can be accessed through the EAD login credentials. 

For any team members who are looking to support students in need, take advantage of the many available resources, from the Alcohol and Drug Intervention Program to school-based clinicians and psychiatrists.

  • Alcohol and Drug Intervention Program: The program increases awareness, expands prevention, facilitates intervention and promotes recovery for substance use/abuse in teens and youths in Dallas ISD. Visit their website to find teacher resources, counselor resources, parent resources, treatment locators and more.
  • Youth and Family Centers: These address the mental, behavioral and physical health issues that a student may experience to improve learning. Their teams of licensed clinicians and psychiatrists offer a range of services to promote wellness, including evaluation and assessment, individual and family counseling, psychiatric consultation, medication management and more.
  • Physical Health Services: Through a partnership with the Parkland Health Hospital System, the district is able to offer physical health care services to students, including immunizations, sick and preventive care, health education and more.
  • Support Services for LGBTQ Youth: Students who identify as lesbian, gay, bisexual, transgender, queer, questioning and other identities often experience harassment, indifference, bullying and exclusion. The Support Services team is dedicated to providing students and teachers with resources to ensure that all students have a safe school experience.

Contact Dallas ISD’s Counseling Services at 972-925-8989 or, or Dallas ISD’s Mental Health Services at 972-502-4190, to learn more. Visit to reach out to a specific school’s counselor. 

Community resources

Anyone who is experiencing a crisis can get immediate support by contacting the Suicide & Crisis Lifeline in English or Spanish at 988. Additionally, people can access the National Alliance on Mental Illness HelpLine from Monday to Friday, 9 a.m. to 9 p.m., by calling 1-800-950-6264, texting “HelpLine” to 62640 or emailing

The North Texas Behavioral Health Authority helps individuals in need of immediate mental health support and is available 24/7. Learn more about the resources the organization provides at or get help at 1-800-260-8000. 

Find more crisis hotlines and resources below: 

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