You are not alone

While the district may be closed July 4-8, many resources are available if you need assistance with your benefits.

The Benefits Contact Center will be closed Monday, July 4, but will be open on its regular business hours—7 a.m. to 7 p.m.—from Tuesday, July 5, through Friday, July 8.  

If you want explore your benefits for the 2022-2023 year to take advantage of the enrollment window opening on July 5, you can use the Benefits Portal to enroll, or you can reach out to the Benefits Contact Center by phone.

For those non-emergency health concerns such as cold and flu, TRS ActiveCare participants can utilize Teladoc at a reduced cost.  Call 1-855-Teladoc (835-2362) or visit their main page.

If you have questions regarding your HSA/ FSA, contact Optum at 877-528-9876 or visit  Optum is available 24 hours a day, 365 days a year.

You may reach the benefits call center at 972-925-4000 or email  For questions regarding leaves of absence, email  During the periods in which the district is closed, the email boxes will be monitored periodically to ensure any critical issues are resolved in a timely manner. 


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