Dallas ISD employees have access to Teladoc

It’s late at night and you feel like you are coming down with the flu. You need a doctor. Fortunately, if you are a Dallas ISD TRS Aetna ActiveCare participant, you have access to board-certified doctors 24/7, 365 days a year.

Using a phone, tablet or computer, you can access one of the more than 3,000 licensed healthcare professionals nationwide. Teladoc allows TRS Aetna ActiveCare participants to contact these physicians for non-emergency health concerns such as cold and flu at a reduced cost:

  • ActiveCare 1-HD, plan: $30 copay and you do not have to meet your deductible first
  • ActiveCare Select (ACO) plan: $0 copay
  • ActiveCare 2 (PPO) plan: $0 copay

A dependent age 18 or older who is not covered under your plan can use Teladoc for medical concerns at only $45 per visit.

Teladoc can treat:

  • Cold and flu symptoms
  • Allergies
  • Bronchitis
  • Ear infections
  • Respiratory infections and sinus problems
  • Skin problems

Mental health visits through Teladoc are now available to covered members. Note that mental health visits are offered at a different rate than general medicine visits depending on the provider seen. For more information on how to access Teladoc and set up an account, call Teladoc at 1-855-Teladoc (835-2362) or click here.

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