Good communication is key in every work environment, and it often starts with being assertive. According to the Mayo Clinic, assertiveness not only leads to better communication but also boosts self-confidence, strengthens decision-making skills and produces higher job satisfaction.
While you may already lean toward one style of communication or another, everyone can learn to be more assertive by practicing the following tips from the Mayo Clinic.
Study the way you communicate.
Are you more likely to speak your mind or wait to see what your colleagues say? Do you ever find yourself feeling resentful because your voice is not heard, or do people hesitate to go to you for help? Determine your strengths and growth areas, and then look for small ways to practice balanced communication. 
Do not be afraid to say no.
If you have too much on your plate, set boundaries for yourself by being polite and direct. Practice expressing your needs clearly by making statements like, “I do not have the capacity to take on a new project at this time.” Never hesitate to ask for the support you need. 
Be slow to place blame.
The purpose of being assertive is to state your intentions clearly without projecting blame or frustration onto those around you. Use “I” statements to speak your mind calmly and confidently. 
Think before you speak.
If you struggle to speak your mind, write out what you want to communicate ahead of time or rehearse your exchange with a friend or colleague. If you find yourself getting emotional in the moment, take a deep breath and keep your voice firm and calm. While emotions are natural during conflicts, they can prevent people from communicating assertively. Remember, you can take a moment to collect yourself or briefly step away from a difficult conversation before trying again with a clearer mind. 
Your communication style will not change overnight, but by practicing being assertive, you can gain confidence over time and benefit everyone around you. If you are struggling to make progress on your own, Dallas ISD’s Employee Assistance Program by LifeWorks offers confidential, secure training programs that focus on topics like communication, anger management and work well-being. All Dallas ISD employees can access these CareNow Programs, no contribution required.
Learn more by reaching out to LifeWorks at (972) 925-4000 or visit www.dallasisd.org/benefits and click on Benefits Resources to access online EAP information.
*Source: Mayo Clinic

 
					 
					 
					 
					 
					 
					 
					
 
					 Tamika Alford-Stephens joins Dallas ISD as the new chief financial officer, reporting to Deputy Superintendent Dwayne Thompson. Prior to coming to Dallas, Alford-Stephens had been chief business and operations officer for Aldine Independent School District, where she oversaw district resources to drive improvements in processes and practices that promoted organizational efficiency and optimized student-learning experiences and saved the district $5 million through operational efficiencies. She began her 21-year career in education as a third-grade teacher at Aldine ISD. At Aldine ISD, she oversaw federal programs, grant accounting, and finances before being named chief financial officer in 2017 followed by becoming chief business and operations officer. She has a bachelor’s degree from Dillard University, a master’s degree in education administration from Prairie View A&M University, a master’s degree in business administration from the University of St. Thomas and a doctorate in educational leadership from Sam Houston State University.
Tamika Alford-Stephens joins Dallas ISD as the new chief financial officer, reporting to Deputy Superintendent Dwayne Thompson. Prior to coming to Dallas, Alford-Stephens had been chief business and operations officer for Aldine Independent School District, where she oversaw district resources to drive improvements in processes and practices that promoted organizational efficiency and optimized student-learning experiences and saved the district $5 million through operational efficiencies. She began her 21-year career in education as a third-grade teacher at Aldine ISD. At Aldine ISD, she oversaw federal programs, grant accounting, and finances before being named chief financial officer in 2017 followed by becoming chief business and operations officer. She has a bachelor’s degree from Dillard University, a master’s degree in education administration from Prairie View A&M University, a master’s degree in business administration from the University of St. Thomas and a doctorate in educational leadership from Sam Houston State University. Deputy Chief of IT Laurie Vondersaar has been appointed as acting chief of Technology to replace Jack Kelanic, who has been hired as the chief technology officer for the Los Angeles Unified School District. Vondersaar has been with the district since June. Prior to coming to Dallas, she was assistant superintendent of Strategic Initiative and Communication for Lovejoy ISD. In her 21 years of experience, she has also held the position of chief technology officer at various districts. She holds a bachelor’s degree in interdisciplinary studies and a master’s degree in computer education and cognitive systems from the University of North Texas and a doctorate in educational administration from Concordia University.
Deputy Chief of IT Laurie Vondersaar has been appointed as acting chief of Technology to replace Jack Kelanic, who has been hired as the chief technology officer for the Los Angeles Unified School District. Vondersaar has been with the district since June. Prior to coming to Dallas, she was assistant superintendent of Strategic Initiative and Communication for Lovejoy ISD. In her 21 years of experience, she has also held the position of chief technology officer at various districts. She holds a bachelor’s degree in interdisciplinary studies and a master’s degree in computer education and cognitive systems from the University of North Texas and a doctorate in educational administration from Concordia University. 
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 loves about maintenance services culture.