Margarita “Margie” Guzman doesn’t seek the spotlight, and she’ll be the first to say she’s just one person among many contributing to Dallas ISD. But for 31 years, she’s been a steady, welcoming presence, someone colleagues depend on for organization, support, and a kind word in the middle of a busy day.
Today, Guzman serves as the administrative assistant to Deputy Superintendent of Business Services Eduardo Ramos. Most of her work happens quietly in the background, but it’s essential to keeping her team prepared.
“Nobody sees what goes on behind the scenes,” she said. “The team spends quiet time working together to prepare for meetings, explaining how the budget works and where and why we need to make cuts.”
National Administrative Professional Day on April 22 recognizes the essential work of team members like Guzman, whose work behind the scenes often keeps departments and schools functioning. Guzman’s role is all about preparation and coordination. Every Monday, she sits down with her supervisor to review the week ahead.
“My job is essentially to make sure my deputy has all the paperwork and presentations he needs,” she explained. “We review his schedule on Mondays, giving me the rest of the week to prepare his books, binders, and any other necessary information.”
She sets appointments, builds in travel time, sends reminders, and double-checks details so meetings go smoothly. Her job gets busier this time of year as Business Services prepares to have meetings in the community about the budget for the 2026-2027 school year.
“My coworkers often tell me I’m always on the move,” she said. “But I don’t feel it, because I truly enjoy what I do.”
Guzman’s connection to Dallas ISD is deeply personal. Her story is part of a three-generation legacy. It began with her mother, who started as an attendance clerk at W.E. Greiner Exploratory Arts Academy—the same middle school Guzman attended—and later became a data controller serving schools across the district.
“When I started middle school, my mom was there,” Guzman remembered. “At first it was, ‘Oh, mom’s going to be at the same school,’ but middle school is scary. Having my mom there helped a lot.”
After graduating from Sunset High School in 1986, Guzman worked as a legal assistant at a law firm. She enjoyed the job, but the district kept calling to her.
“I enjoyed it, but my mom worked for the school district, and I was like, ‘I want to work where you work,”’ she said.
It took multiple interviews over the years. “I went for several interviews, and then I’d stop, and then I’d apply again,” she said. Eventually, she was hired as an executive administrative assistant in student transfers.
Guzman spent 12 years there before moving to the former department of College and Career Readiness. A few years later, she followed a supervisor to School Leadership and then went to Academic Services. Finally, in 2018, she transitioned to Business Services.
In Business Services alone, she has worked with four different chief financial officers, each with a different style.
“Anytime you get a new boss, you have to get to know them, their likes and dislikes,” she said. “Everyone works differently. You just have to be ready to accept it and go on with it.”
To do that, she has a simple approach.
“Within the first two days that I work with that person, I interview them,” she explained. “Are they morning people? Do they need coffee? Do they like to be bothered early or see me in the afternoon? They may be silly questions, but I need to ask so I can know.”
That thoughtfulness extends beyond supervisors. Guzman is especially mindful of how interns and younger staff are treated.
“They’re here to learn,” she said. “It might be a little task, but to them it’s something new, and you have to have the patience to teach that person. Always treat everybody the way you would like to be treated. They could be your next boss.”
Her sense of legacy is no longer just about her mother; it now includes her daughter Desmonise Robledo, who is an executive administrative assistant to the chief of Communication Services.
Robledo, also a Sunset High School graduate, credits her mother for teaching her how to thrive in the district. The most valuable lesson she learned from her was to “always carry yourself professionally and be open-minded and flexible.”
“I’m really proud of her as an admin,” Robledo said. “It’s an exciting position to be in.”
Even though they work in the same building, Robledo and Guzman don’t see much of each other at work, separated as they are by seven floors.
“We work in the same place, but I still make sure to visit her on the weekends,” Robledo said. “It’s always been nice for me to know she’s just a phone call away if I have any questions.”
Knowing that three generations of her family have served the same school system means a great deal to Guzman.
“I do like that legacy,” Guzman said. “It would be really nice if maybe my grandkids also got a job with the district.”
What keeps Guzman going, however, is simple: doing her job well and knowing it contributes, in some small way, to student success.
“When I leave, at least I know that I did my best,” she said. “I’m here in the background, but my work helps Mr. Ramos, who gets the job done to help the kids.”
As for how she wants to be remembered, Guzman doesn’t overcomplicate it.
“I want to be remembered as a hard worker and a friendly person, as someone who was always willing to help,” she said.