Recognizing the Core 4 in you

Are you focused, fast, flexible, and friendly in your interactions with colleagues, students and the public? If so, you are already embracing the district’s culture and good customer service practices, which will be recognized next week during National Customer Service Week. 

The Core 4—the district’s culture tenets—are rooted in practices that exemplify the best customer service and the best ways to interact with one another and the public. Keeping each one of these tenets at the forefront of everything we do helps us keep focus on being a premier district in Texas and in the nation. 

Focused—We Transform Student Lives. These are the team members who make decisions that are intentional and grounded in the needs of students and who are great at consistently and effectively implementing the necessary support to ensure the social, emotional and academic needs of students and families are met.  

Fast—Urgency for All. These are the team members who return and deliver messages within 24 hours during normal business hours, and are wonderful at consistently responding in a timely manner to requests between students, families, and team members.

Flexible–We Strive for the Yes. These are our team members who do whatever it takes to meet the needs of our students, families, and other team members. They eliminate barriers and embrace innovative problem-solving.

Friendly–Make Memorable Moments. These are the team members who build respectful relationships that are grounded in communication, embrace the positive and expect the best of each other. 

Recognizing those who best exemplify these tenets if part of the Core 4 experience. If you have team members who live by these tenets, take the time during next week to recognize them by printing the card of the tenet they best exemplify with a note of appreciation.