Are you ready for parent-teacher two-way communications?
Since the beginning of the 2025-2026 school year, Dallas ISD has been using a new system powered by Apptegy for its mass communications to team members, parents and guardians. And in the next few weeks, the last phase of this system, Rooms, will launch so that teachers, coaches, club sponsors and other school personnel can have two-way communications with students and parents.
This two-way communication will reach parents and guardians in their preferred language through the new Dallas ISD app and will replace a variety of apps that are now used by teachers to communicate with parents. Train-the-trainer sessions have been available for designated campus staff who are now training teachers on how to effectively use this new feature.
“We are excited to offer this new feature that will make it easier for teachers to engage with parents and students in the language of their choice,” said Chief of Communications Libby Daniels. “The system offers this and other great features that make communication more agile at the school and district level. We are grateful for all the schools that have gone through the trainings and are now getting ready for the launch of the latest feature.”
Although the Dallas ISD app, currently available in iOS and Android versions, is not strictly necessary for the two-way communication between parents and teachers, it is recommended that parents download it. Parents can use the app not only to access the two-way communications, but also to find their children’s daily cafeteria menus as well as news and notifications from the district and respective schools. Schools and the district can also upload important documents to the app for parents.
Schools have already been using the new system to send out calls, texts with additional characters, and emails in English and Spanish. Additional languages are expected to be added next year.
Principals who have yet to designate a trainer for their school can do so using this form. Additional virtual train-the-trainer sessions will be available at 9:30 a.m. on Monday, Feb. 23, and at 2 p.m. on Wednesday, Feb. 25; click on the link of your preferred date to register for the training. Alerts and News trainings for new coordinators will be available in March. Further dates will be shared in the Weekly Administrative Information Packet.
For questions about the system and trainings, email meroles@dallasisd.org.
