
You are not alone during summer break
Even while schools are out for summer, help is always available. Whether team members have questions about benefits, need health support, or just someone to talk to, they are covered.
Summer district hours
From June 2 through Aug. 1, the district will be open Monday through Thursday and closed on Fridays. It will be closed entirely from June 30 through July 4 for the summer break.
Still here for you
Even when offices are closed, assistance is just a phone call away.
Benefits Call Center
Call 972-925-4000 and select the appropriate option:
• Option 1 – Benefits Administration
• Option 2 – Leaves Administration
• Option 3 – Employee Assistance Program (EAP)
Non-emergency health support
TRS ActiveCare participants can access medical support anytime through Teladoc.
Important: You must set up your Teladoc account before using the service. To register, you’ll need:
• Your name
• Date of birth
• BCBS Member ID
Visit the Teladoc website or use the mobile app for access.
Need Emotional Support?
Those feeling overwhelmed or facing challenges, can access the Employee Assistance Program (EAP) that is available 24/7 to provide confidential support.
Call 972-925-4000, Option 3 or access support through:
• Website: Telus Health
• App: Telus Health One
To log in, use your district email, username, and password.