Protect the data

Cybersecurity is a topic that affects everyone at work and in our personal lives. Being aware of what is in your inbox and not clicking on emails without making sure they are legitimate. Here are some helpful tips: 

1. At work, report emails that you don’t recognize, expected to receive or seem like phishing by creating a ServiceNow ticket. Always verify the sender’s email address in case of impersonation before taking any action.
2. Use strong passwords for all your accounts, including your Dallas ISD accounts. Never use the same password for your personal and work accounts.
3. If you receive a DUO MFA request that you did not request, report it as fraudulent by selecting the ‘deny’ option. If this happens continuously, deny the requests, and change your district portal password.
4. Shutting down your computer at the end of every week will help with receiving routine updates to your devices and software applications.
5. For all technology questions and concerns you should always reach out to members of the Dallas ISD EdTech department via the Help Desk at (972)-925-5630 or https://www.dallasisd.org/informationtechnology