You are not alone
While the district may be closed, if you need assistance with your benefits, a number of resources are available.
District schools and administrative offices will be closed for Spring break from Monday, March 15, through Friday, March 19, but the benefits call center will be open regular hours during that time to provide assistance.
For non-emergency health concerns such as cold and flu, TRS ActiveCare participants can utilize Teladoc at a reduced cost. Call 1-855-Teladoc (835-2362) or visit their main page.
If you have questions regarding your FSA, you can contact Connect Your Care at 877-528-9876 or visit www.connectyourcare.com. Connect Your Care is available 24 hours a day, 365 days a year.
You may reach the benefits call center at 972-925-4000 or email firstname.lastname@example.org. For questions regarding leaves of absence, email email@example.com. During the periods in which the district is closed, the email boxes will be monitored periodically to ensure any critical issues are resolved in a timely manner.